Tornado destruction – insurers rush in

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Tornado destruction – insurers rush in


Tornado destruction – insurers rush to the scene | Insurance business America

The association urges residents to contact their providers as soon as it is safe to do so

Disaster and flood

By Kenneth Araullo

After a weekend of deadly tornadoes and severe weather in Texas, Oklahoma and Arkansas, insurers are actively working to assist policyholders with the claim settlement and recovery process, according to the American Property Casualty Insurance Association (APCIA).

The APCIA advises residents who have suffered damage to their homes, vehicles or businesses to contact their insurance company as soon as possible. The association also provides answers to frequently asked insurance questions to help affected residents get started on recovery.

David A. Sampson, President and CEO of APCIA, commented on the situation and its impact on people’s lives.

“As a resident of Cooke County and a ranch owner in Era, Texas, I have personally seen the devastation and grief for those who have lost loved ones. First responders provided exemplary service and compassion following these tragic events,” he said.

Sampson emphasized that insurers’ primary goal during disasters is to help customers rebuild and restore their property. He acknowledged that many residents have suffered significant losses and need help navigating their next steps. Sampson assured residents that insurers are ready to help.

What should policyholders do after disasters?

To help residents begin the recovery process, APCIA has provided guidance on common insurance-related questions following a disaster. Homeowners who have suffered damage should contact their insurer or agent as soon as possible to make a claim. Insurers can be reached 24/7 via their toll-free claims numbers, SMS, app or website.

The association noted that it is important to secure the property to prevent further damage or theft if possible. It may be helpful to make a list of lost or damaged items and photograph or videotape the damage to report to the insurance adjuster. Residents should collect receipts, descriptions and photos of the contents of their home.

The APCIA also warned to be wary of unscrupulous contractors or third parties attempting to interfere with the insurance claim and repair process. Before signing a contract, residents should first call their insurer to report the damage and initiate claims settlement.

Damage from severe weather events such as tornadoes is generally covered by standard homeowners, renters or businesses insurance policies. Damage to vehicles, on the other hand, is usually covered if the vehicle policy includes comprehensive insurance.

If residents are unable to live in their homes due to damage or repairs, they should check with their insurance company to see if their policy covers additional living expenses. This coverage can help pay for temporary housing, restaurant meals, and laundry. It is important to keep all receipts for such expenses so that you can discuss them with the adjuster.

After reporting a claim, homeowners should take steps to prevent further damage, but avoid making permanent repairs or disposing of damaged property before an expert can assess the damage.

If waste is hazardous, it should be carefully documented before disposal. Photographing or videotaping perishable items and keeping all receipts for emergency repairs and additional living expenses can support claims.

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2024-05-29 15:02:09

www.insurancebusinessmag.com